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Returns & Exchanges

Scrubs On Site is happy to accommodate returns or exchanges within 45 days of purchase or at the next scrub sale at your facility. Returned or exchanged items must be in new condition (not worn or washed) and still have their original tags. Shoes must be returned in their original box. Protect (wrap) the shoe box when shipping, or there will be a 25% restocking fee.

Sorry, no returns on sale or embroidered items.

If you need to return or exchange one or more items, you have two choices;

1) Hold the item until SOS’s next scrub sale visit at your hospital facility to return or exchange, or

2) Send your item back to SOS at our Holden, MO warehouse facility (within 45 days of purchase). If an exchange, we will ship back your new item at no charge. If you send your return item to our warehouse, please provide the following information in the package:

a. A copy of your purchase receipt.
b. Your name
c. Your cell phone number
d. Your address
e. Explanation of what you want to do – refund, exchange Large for Medium, etc.

Scrubs On Site Warehouse
807 W 2nd St.
Holden, MO 64040